Standards of Customer Service

First of all, we always take care of chalenging issues that face Clients, hence we observe high standards of Quality of provided services.
  • Individual approach, provision of personal manager for all areas of activities
  • Development of logistic schemes - to meet Client's requirements strictly
  • Processing of request within 24 hours
  • Adjusting rates with consideration of possible additional costs
  • Daily provision of information on shipments currently under delivery
  • Flexible paying policy, provision of delays of payment
  • Formation of document flow in accordance with Customer requirements
  • Strict compliance with terms of Agreement and Request