Standards of Customer Service
First of all, we always take care of chalenging issues that face Clients, hence we observe high standards of Quality of provided services.
- Individual approach, provision of personal manager for all areas of activities
- Development of logistic schemes - to meet Client's requirements strictly
- Processing of request within 24 hours
- Adjusting rates with consideration of possible additional costs
- Daily provision of information on shipments currently under delivery
- Flexible paying policy, provision of delays of payment
- Formation of document flow in accordance with Customer requirements
- Strict compliance with terms of Agreement and Request